Biomedical Equipment Repair Technician
NOVAIR – Simplifying Oxygen, Nitrogen and Medical Gases
About NOVAIR
NOVAIR USA Vision, Mission, and Values
- NOVAIR USA’s MISSION – NOVAIR USA Corporation provides reliable onsite gas generating solutions to save lives and improve industrial processes worldwide.
- NOVAIR USA’s VISION – To be the world’s top-ranked onsite healthcare and industrial gases provider in quality, customer, and employee satisfaction.
- NOVAIR USA’s VALUES – NOVAIR employees have CHARM:
– Customer-centric
– Honorable
– Accountable
– Reliable
– Motivated
Job Description - Position Overview
JOB TITLE – Biomedical Equipment Repair Technician
JOB LOCATION – NOVAIR North American Headquarters, North Tonawanda, NY
JOB SUMMARY – We are seeking a skilled and motivated Biomedical Equipment Repair Technician to join our factory team. In this hands-on role, you will focus on diagnosing, repairing, and maintaining medical gas and vacuum equipment, while also supporting production assembly and testing processes. You will serve as a key technical resource by handling field customer troubleshooting calls, providing remote support, and conducting training sessions for field service technicians. This position offers the opportunity to grow with a growing company, take on leadership responsibilities, and contribute to high-quality medical solutions that impact patient care.
Note: This role involves significant travel (up to 80%), including potential international assignments.
Key Responsibilities
- Diagnose and repair faults in medical gas systems, vacuum pumps (e.g., oilless claw, dry rotary vane, lubricated systems), air compressors, and related equipment.
- Perform preventive maintenance, calibration, troubleshooting, and component replacement to ensure optimal performance and compliance with industry standards.
- Assist in factory production assembly, testing, and quality assurance of medical gas and vacuum systems.
- Respond to customer field service calls via phone/email for remote troubleshooting of installed equipment issues.
- Conduct technical training sessions and provide guidance to field service technicians on equipment operation, maintenance, and best practices.
- Document all repairs, maintenance activities, service calls, and training sessions accurately.
- Collaborate with engineering, manufacturing, and service teams to improve processes and resolve complex issues.
- Maintain a safe, organized, and efficient work environment in the factory and during travel/field-related activities.
Qualifications & Requirements
- Technical certificate or Associate degree in Electrical, Mechanical, Mechatronics, or related field (preferred; equivalent hands-on experience considered).
- 5+ years of hands-on experience in repairing and maintaining biomedical, medical, or complex industrial equipment (minimum 3–5 years maintaining complex industrial systems required).
- Proven experience with PLC-based control systems.
- Strong troubleshooting ability in electrical, mechanical, and pneumatic systems, including reading schematics and using diagnostic tools (multimeters, pressure/vacuum gauges, etc.).
- Ability to travel up to 60% if needed, including international travel, for customer support, installations, training, or on-site troubleshooting.
- Excellent communication skills – both verbal and written – with strong professional customer presence; ability to explain technical concepts clearly to customers, field techs, and team members.
- Background as a technician or engineer in a related field (no degree strictly required, but relevant education a plus).
- Familiarity with medical gas standards (e.g., NFPA 99) and safety protocols is highly desirable; knowledge of compliance requirements for medical gas and vacuum systems preferred.
- Preferred certifications: ASSE 6040 (Medical Gas Systems Maintenance Personnel) or equivalent credentials in medical gas maintenance/repair; other relevant certifications (e.g., ASSE Series 6000) a plus.
- Strong leadership qualities: self-starter, motivated to excel, proactive problem-solver, and eager to take initiative and grow within the company.
- Comfortable working independently and as part of a collaborative team.
- Must be authorized to work in the United States.
Preferred
- Experience in pharmaceutical, biotech, or FDA-regulated environments.
What We Offer
- Competitive salary based on experience.
- Comprehensive benefits package including health insurance, retirement plan, paid time off, travel-related reimbursements/per diems, and professional development opportunities.
- Opportunity to work with cutting-edge medical gas technology in a supportive, growth-oriented environment.
- Be part of a company that's expanding and innovating in the healthcare sector.
- Career advancement potential for leaders who demonstrate excellence and initiative.
Person in Charge of Recruitment
- Jackie Todd, Human Resources, jackie.todd@novair-usa.com
Equal Opportunity Employment
NOVAIR USA Corporation is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 716-564-5165 (ext. 109)
NOTE – The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. The above statements are not meant to be all inclusive. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
If you're a driven, experienced technician passionate about medical equipment repair, comfortable with extensive travel, and ready to make an impact in a company that's leading the way in medgas solutions, we want to hear from you!